Curriculum vitae for Arzuv Shamuradova
PERSONAL DATA
born: December 16, 1985, Turkmenabat, Turkmenistan
nationality: Turkmen
marital status: single, in a relationship
address: 3-2-1102 Egret Island International Compound 1
33# Ludao Rd, Wuhou District
CN-610043 Chengdu, China
email: arzuv.shamuradova@hotmail.com
phone: +86 158 8247 3704 (mobile)
EDUCATION
10/2005 – 09/2008 Metropolitan University of Prague, Faculty of International Relations
Bachelor degree in International Relations and European Studies
09/2001 -05/2002 FSA/FLEX exchange program: Riverside High School, Spokane, WA, USA
Certificate of Achievement
05/2002 High School # 1, Turkmenabat, Turkmenistan
High school diploma
LANGUAGE SKILLS
Turkmen: native speaker Russian: native speaker
English: near native fluency Czech: fluent
Turkish: intermediate
IT SKILLS
MS Office (Word, Excel, Access & Project), Internet, Quicken, Adobe Photoshop
INTERESTS
Networking activities, socializing, reading, History, traveling and learning different cultures and mindsets, sewing, cooking and sports characteristics
Honest & reliable, with strong organizational skills, flexible, hardworking, results & improvement oriented, communicative & integrative team player
MANAGEMENT DEVELOPMENT
Absolved trainings: Leadership, Cultural alignment, feedback, Interviewing, Coaching,
Communication and conflict solving at work place, Assertiveness at work place
PROFESSIONAL CAREER
period company location
08/2006 - 10/2009 Accenture Services Prague, Czech Republic
Team Lead & Claims processing Validator, Nokia Warranty Claims Management
managing the warranty claims processing team for 15 countries
coaching for continuous process improvement in team clusters
facilitate team meetings using appropriate brainstorming, problem solving, decision making, and project planning techniques
delegating team tasks as needed (e.g. recording, gathering information, etc.)
facilitating ongoing self-evaluation of the team’s effectiveness
managing team conflicts & maintain healthy group dynamics
reporting progress to unit leadership
12/2004 - 12/2005 CzechTravelAgency Prague, Czech Republic
Public Relations Manager
coordinating the English and Russian language tourist media
responsible for service requests, inquiries and complaints within international tourist media
monitoring the performance & effectiveness of campaigns
establishing and setting up a database for a web based promotion
worked as part of a team recommending strategies for enhancing the website rating
organizing and arranging virtual news forums, conferences, press launches
writing and producing leaflets, brochures, press releases, newsletters on the company website
08/2004 - 12/2004 American Bar Association CEE Law Initiative, Ashgabat, Turkmenistan
Office Manager and Field Financial Officer
provided assistance with activities performed in all work units, including office management
accounting functions, accounts receivable with month end processing
assisting in drafting of manuals and other materials describing procedures and standards
preparing reports as required by the department head
assisting in the preparation and maintenance of the office budget
03/2004 - 09/2004 International Organization for Migration (IOM) Ashgabat, Turkmenistan
Counter-Trafficking Project Assistant
assisting in planning, organizing and developing all aspects relevant to the project
collecting and providing information
assisting in planning, coordinating and carrying out events such as seminars/conferences, meetings,
presentations, and others;
arranging meetings within and outside the city, making travel arrangements
translating official documents from English/Russian into Russian/English
INTERNSHIP
period company location
10/2002 - 03/2004 International Organization for Migration (IOM), Ashgabat, Turkmenistan
receiving, assessing and referring business inquires to the appropriate staff for reply
assisting in all phases of visa processing for local and international IOM staff
providing written translations from English/Russian into Russian/English
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